Generic
What is Amaha?
Do I have to sign up to use the website?
How do I sign up on the Amaha website?
How old do I need to be to use Amaha's services?
I would like to work with Amaha. Who do I get in touch with?
Therapy
What are the different modes of therapy offered at Amaha?
What is online therapy?
How is an Amaha session different from a Skype call with friends and family?
Is online therapy safe?
How effective is online therapy?
What sort of concerns are handled at Amaha?
Are there concerns you do not handle at Amaha?
How long does a session last?
Can my issues be solved in one session?
How long does therapy last?
How frequently do I have to take my sessions?
How do I choose my therapist?
Can I change my expert during the course of my therapy?
What if I am not satisfied with my therapist?
If I have a small query that I want clarified by my therapist, can I do that without booking a session?
Can I reach out to my therapist in case of an emergency?
Can I meet my therapist in person for a face to face session?
How do I end therapy?
Why am I being transferred to a different therapist?
Why do I need to provide an emergency contact?
Assessments
What are assessments?
Do I have to pay for assessments?
Is it mandatory to take these assessments?
Are these results shared with anyone?
Technical
What are the system specifications recommended for using Amaha services?
Can I access the Amaha platform from my mobile or tablet?
How do I begin online therapy on the Amaha platform?
Are these sessions timed? If I want to extend my session, can I do that?
How soon should I arrive at the clinic for my in-person session?
What if I can't come to the clinic?
What if I'm running late for my session at the clinic?
Is there parking available near the clinic?
Payment, Cancellation and Refund
What is the fee for therapy?
What are the payment methods accepted by Amaha?
Is the payment gateway secure?
Can I pay for multiple sessions at a time?
Can I reschedule a confirmed session?
Am I eligible for a refund if I cancel the session?
Can the Amaha therapist cancel my session? What is my recourse in such a case?
If the session gets interrupted, what is my recourse?
Privacy
What information do you collect from me?
What do you do with my information?
Can I use Amaha services anonymously?
Are the sessions recorded? Is any of my session-related information preserved?
If you didn't find what you were looking for, please reach out to us at [email protected] or +912071171501. We're here for you - for anything you might need.
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